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FAQ & Troubleshooting
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FAQ & Troubleshooting

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Find answers to your queries here
Customer Support
Troubleshooting Access Control
Trial And Subscription
Members
What does 'Unable to connect to access control device. Please contact your internet service provider.' mean?
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How to purchase a subscription after the trial ends?
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Can I start using the software during the trial period?
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Unable to register new members and staff to access control device
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Can I upgrade / downgrade my Okfit subscription?
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How to bypass the Mobile number field in Add Member form?
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How to delete a wrongly marked attendance?
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Do I need to download the software?
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Can I create a desktop shortcut for quick access?
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Configure eSSL X990
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Other Categories

Getting Started
New to Okfit? Browse our onboarding support
4 articles and other
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Member Management
Find answers to your queries related to Member Management in Okfit
3 articles and other
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Access Control
Mark attendance and control door access based on membership validity
3 articles and other
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Online Payments
Sell memberships online by creating payment and offer links
2 articles
Last Update 2 tahun yang lalu
Bulk SMS
Communicate with members via SMS
1 article
Last Update 2 tahun yang lalu
Membership Management
Find answers to your queries related to Membership Management in Okfit
3 articles and other
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Staff Management
Find answers to questions related to Trainers, Receptionists, Sales Managers and other roles
2 articles and other
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Mobile Apps
1 article and other
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