What are Dormant Members?

Customer Support

Last Update 5 bulan yang lalu

A member can be marked as dormant if they have stopped using your services. Instead of deleting the member, you can mark as dormant. A dormant member will not show in any report table and will be unable to login into the member app

How to mark a member dormant?

Marking a member dormant is reversible. To mark a member dormant,

  1. Goto Member Profile page
  2. Click Update Member Details button
  3. Scroll down to Is member dormant?
  4. Check - Yes, member is dormant

How to unmark a member dormant?

To unmark a member dormant,

  1. Goto Member Profile page
  2. Click Update Member Details button
  3. Scroll down to Is member dormant?
  4. Uncheck - Yes, member is dormant


All dormant members are shown under Members > Dormant Members report table

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