What are Dormant Members?
Customer Support
Last Update 5 bulan yang lalu
A member can be marked as dormant if they have stopped using your services. Instead of deleting the member, you can mark as dormant. A dormant member will not show in any report table and will be unable to login into the member app
How to mark a member dormant?
Marking a member dormant is reversible. To mark a member dormant,
- Goto Member Profile page
- Click Update Member Details button
- Scroll down to Is member dormant?
- Check - Yes, member is dormant
How to unmark a member dormant?
To unmark a member dormant,
- Goto Member Profile page
- Click Update Member Details button
- Scroll down to Is member dormant?
- Uncheck - Yes, member is dormant
All dormant members are shown under Members > Dormant Members report table